Return & Refund Policy

Thank you for shopping at Pure Peak Wellness. We want you to be fully satisfied with your purchase. Please read our return and refund terms carefully.

Returns

• We accept returns within 30 days of delivery.

• To be eligible, items must be:

  • Unopened, unused, and in their original packaging

  • Accompanied by proof of purchase (order confirmation or receipt)

• Opened or partially used supplements cannot be returned for safety and hygiene reasons.

Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.

• If approved, a full refund (excluding shipping costs) will be issued to your original payment method.

• Please allow 5–10 business days for the refund to appear on your statement.

Exchanges

• We only replace items if they are defective or damaged upon arrival.

• If you need an exchange, please contact us before sending the product back.

Non-Returnable Items

• Gift cards

• Discounted or clearance items (final sale)

• Opened or used supplements

Shipping Returns

• Customers are responsible for return shipping costs unless the return is due to an error or defective product.

• We recommend using a trackable shipping service. We are not responsible for items lost in return transit.

How to Start a Return

To request a return, please contact us at:
Email: jasonscomeup@pm.me
Location: New York 11212-4478, United States